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Security

Security at NetMind

We take the security of your data seriously. Here's what we do to protect it.

Encryption in transit

All traffic between your browser and our servers is encrypted with HTTPS (TLS 1.2 or newer). The desktop app talks to our servers over HTTPS too.

Encryption at rest

Your data is stored in a PostgreSQL database hosted by Neon, which encrypts it at rest. Passwords are hashed with bcrypt and never stored in plain text.

JWT authentication

Short-lived access tokens and refresh token rotation to minimize exposure.

Sign-in protection

Optional two-factor sign-in, account lockout after 5 failed attempts, and an email whenever your account is used from a new device.

What we monitor — and what we don't

NetMind monitors network performance metrics: bandwidth, latency, device counts, and connection quality. We never inspect the content of your network traffic. Your files, emails, and web browsing remain private.

Report a vulnerability. Found a security issue? Please contact us responsibly. We take all reports seriously and will respond within 48 hours.